[make] an inquiry
1
to conduct a formal or official investigation or examination, often involving a detailed or systematic process
- The accident investigation board is tasked with making an inquiry into the plane crash to determine its cause.
- The detective made an inquiry about the disappearance of the missing person.
- She decided to make an inquiry about the availability of the product.
- The students made inquiries about their exam grades after receiving the results.
- I will make an inquiry with the IT department to resolve the technical issue.